4.6

17:41 18 Nov 24

Girish was very professional and gave clear explanations. I felt in good hands. The technology was amazing!My only small criticism was that I was unclear about the charging structure. Was the first consultation included in the total cost or in addition? I hadn't had costs explained to me. I should have asked.The surgery was easy to find. I travelled up from the Borders.

angie redmond

13:31 28 Oct 24

Very positive experience don't like dentists whatsoever but Devika Panicker really put me at ease even got a tooth out so would recommend to anybody.

Jannet Lees

12:03 17 Oct 24

Excellent, professional yet personnal treatment. Always make me feel very comfortable and I no longer fear going to the dentist.

Fiona Wallace

19:58 09 Sep 24

Went with my daughter who has toothache because of her wisdom teeth are giving her a lot of bother coming in and ended up making an appointment for myself as I am needing work done. Great dental practice and loads of dentists work here. Nice and clean and a lot of refurbishment been done, looks great.

Florencia Pistritto

18:58 05 Sep 24

Excellent. Justyna has been my dentist for several years now, and I can't imagine going elsewhere, she does a very thorough dental exam and is extremely professional, and gentle.

Weewull

10:15 29 Aug 24

Made feel very relaxed,check up xray and extraction all done and told me exactly what to expect.would defoe recommend to anyone with anxiety great friendly service from start to finish 👍

Carol Wornin

12:10 27 Aug 24

Dr Girish and his team are very caring.I have had my implants for a year and have not had any problems. Dr Girish would see you immediately if you needed his help and advice

Emma Weir

17:08 22 Aug 24

Another good appointmentRicha is kind, patient & always takes the time to make sure I'm OK before she proceeds with anything, which as a very anxious patient is much appreciatedAlso must say a big thank you to dental nurse Jamie who is always so supportiveI doubt I'll ever enjoy going to the dentist but I dread it a little less with every positive appointment

Cassi Stewart

14:46 20 Aug 24

I was so overwork up about my wisdom tooth extraction, I had not caught the names of the oral surgeon and dental nurse (apologies for that). I attended today to have my procedure. I was met with a very warm welcome. During my procedure I was very nervous both the surgeon and nurse helped me to get to more calm state. They were both professional and emotionally supportive.I thank them both for making it a very smooth experience although I added challenges due to my nerves!The oral surgeon had clear communication ,detailed all aspects of the procedure and outlined the risks and benefits. I asked that he talked me through with the steps mainly with the anaesthesia. Both himself and the dental nurse maintained communicating each step of the procedure. They were very patient and understanding.My previous experiences with dental care have not always been positive and I found it helpful having the questionnaire that even asked how I was feeling.If I lived in the area I would very happily seek to register with this dental practice.Upon exiting the surgery the receptionist asked me how I was and if I was ok. I cannot highlight enough how important this was. Although in a busy practice with her numerous receptionist duties, she made sure to ask if I was ok.I asked for a glass of water to take medicine which she very gladly got for me.I find it also important to highlight that I was not made to feel ‘different’ being an NHS patient who was exempt from fees.This practice values your time alongside their own and how this impacts the practice as a whole. Please do not attend with the impression that your dental care will always be a straight forward process. It puts unnecessary pressure onto the clinicians to meet contradictory expectations. Which more often than not comes from those who have not completed adequate qualifications in dental care.Thank you so very much and I hope you are given due recognition of all your efforts to everyone at this practice. Your great!!

gordon burns

15:28 14 Aug 24

Friendly staff, no nonsense dentistry, everything explained before and after any treatment, and what to expect at your next appointment if appropriate

Sylwia Kludka

18:21 01 Aug 24

Ochilview Dental and Oral Surgery - a very professional and friendly team. Miss Justyna was very helpful and not stressful during the visit.

Julia Miles

15:02 18 Jul 24

I have been here a few times now, my dentist often refers me when it’s more difficult dental work needing doing.Dr. Girish is the best dentist I have had so far. He is quiet and unassuming and doesn’t go on and on making small talk like some dentists do. He gets the job in hand done quickly and professionally and explains throughout what is going to happen.The nurses are fab here too.I had an awful NHS hospital extraction last year which caused so many issues and infections. I was nervous the first time I attended here, but the extraction was over in less than five minutes, I was stitched up and offered antibiotics too. I have autism and I can struggle with new dentists and had to travel a bit to get to Armadale but these guys were fantastic and so worth the private treatment prices. Very professional about my epilepsy too.The nurses also make me feel at ease with humour, smiles and cleaning my mouth at the end of the blood and he was super kind. Would love this feedback to get back to them.Only thing (and reason this is a four star review) is thatI would suggest if you are having to leave valuables outside the room as I did, is putting them in a lockable place. I didn’t feel super happy leaving my wallet and phone outside a closed door.The entrance was small but has since been refurbished and is now disability friendly with ramps in the waiting room. The toilet is a disabled size one and large enough to take a wheelchair. The corridors are still quite narrow towards the dental rooms.Edit 28/05/24I was back here today for another wisdom extraction. I had the same dentist (Dr. Girish) who was kind and very professional again, answered any questions and took out my tooth which my own dentist in Livingston refused to do with accuracy in a very short space of time. I am autistic and while they don’t claim to specialise in autistic patients, I was put at ease.Dr Girish is quiet but very polite and doesn’t waste time with small talk while the customer is in pain like some dentists do (a good thing!), instead he concentrates on the job in hand. However, he is more than happy to answer any questions and go through what he plans to do before he does it. He also rechecks your medical history with care to ensure it’s updated. He is the best dentist I’ve been with at his job and I would recommend asking for him specifically for complicated extractions like mine.Many dentists have tried and failed to remove my teeth and and should I need another tooth out (I hope that won’t happen), I would come here again despite it being quite a journey from where I live. The nurse was lovely too, I didn’t catch her name. The receptionist was kind, showed me to the toilet and let me sit in the reception after my extraction to wait for my taxi as it was raining outside.One small suggestion is, the dental chairs aren’t hugely as comfy/ cushioned as the ones at my regular dentist and the sides dug into my hips a bit (though I am plus size so have wider hips) maybe worth looking at.Again, items like phones and coats and wallets are to be left outside as it’s quite a small dentist room (not enough room to bring a guest in with you likely) and although I’ve been told it’s a safe area I feel uneasy that goods can’t be locked away.Four stars.

Helen Mcknight

15:00 15 Jul 24

Have only recently joined this dentist first visit today. Staff were friendly and although I was nervous it was fine. Hopefully it will continue to be 😃

Joe 90

18:30 18 Jun 24

Generally a decent company. Justyna is my Dentist and she is excellent. Always let's you know what's happening and her assistant is lovely. I would recommend them, they do good work.

Iain M

15:09 18 Jun 24

New patient, moving over from a local NHS dental practice. Really impressed with friendliness and professionalism of all staff. Had the first thorough check-up for sometime, which was greatly appreciated. The practice is well maintained, modern and welcoming. Think I've made the right decision in moving.

Ian Lamond

16:09 31 May 24

Seems strange writing a positive review for a dentist as a very anxious and nervous patient but all the staff at Ochilview made the experience a pleasant and comfortable experience as possible.A modern and clean environment, pleasant and friendly staff and a thorough and professional service, thank you to all!

Julia Miles

15:57 28 May 24

I don’t remember the name but the male dental nurse/dentist was so lovely. Totally made me feel at ease. The head male dentist of the practice was so professional too, did an amazing job. I had a awful NHS hospital extraction last year which caused so many issues and infections. I was nervous the other day, but the extraction was over in less than five minutes, I was stitched up and offered antibiotics too. I have autism and I can struggle with new dentists and had to travel a bit to get to Armadale but these guys were fantastic and so worth the private treatment prices. Very professional about my epilepsy too.The nurse especially made me feel at ease with humour, smiles and cleaning my mouth at the end of the blood and he was super kind. Would love this feedback to get back to him.Only thing (and reason this is a four star review) is thatI would suggest if you are having to leave valuables outside the room as I did, is putting them in a lockable place. I didn’t feel super happy leaving my wallet and phone outside a closed door.Bigger waiting area space would be good too, waiting area isn’t suitable for the disabled.Edit 28/05/24I was back here today for another wisdom extraction. I had the same dentist (Dr. Girish) who was kind and very professional again, answered any questions and took out my tooth which my own dentist in Livingston refused to do with accuracy in a very short space of time. I am autistic and while they don’t claim to specialise in autistic patients, I was put at ease.Dr Girish is quiet but very polite and doesn’t waste time with small talk while the customer is in pain like some dentists do (a good thing!), instead he concentrates on the job in hand. However, he is more than happy to answer any questions and go through what he plans to do before he does it. He also rechecks your medical history with care to ensure it’s updated. He is the best dentist I’ve been with at his job and I would recommend asking for him specifically for complicated extractions like mine.Many dentists have tried and failed to remove my teeth and and should I need another tooth out (I hope that won’t happen), I would come here again despite it being quite a journey from where I live. The nurse was lovely too, I didn’t catch her name. The receptionist was kind, showed me to the toilet and let me sit in the reception after my extraction to wait for my taxi as it was raining outside.The reply to my previous review is correct, they have done up the reception area and it’s lovely.One small suggestion is, the dental chairs aren’t hugely as comfy/ cushioned as the ones at my regular dentist and the sides dug into my hips a bit (though I am plus size so have wider hips) maybe worth looking at.Again, items like phones and coats and wallets are to be left outside as it’s quite a small dentist room (not enough room to bring a guest in with you likely) and although I’ve been told it’s a safe area I feel uneasy that goods can’t be locked away.Four stars.

Marie Marsden

17:18 08 Mar 24

My first time in Ochilview Dental and Oral Surgery. Staff were very good & very approachable. Dentist explained my treatment very well. I'm all set with the appointments I need. Would definitely recommend this place. They welcome N.H.S. & private patients.

samantha mcmanus

16:08 01 Mar 24

Always a good experience, I feel very confident with treatment for both myselfandmygrandchildren. Shibil explains things clearly and is happy to answer any questions

Berinda (Berinda)

21:12 17 Feb 24

Seen on time by fantastic hygienist CharleneWonderful hygienist takes her time dealing with cleaning excellent results would happily recommend a visit.The dentists are also excellent Girish especially, great surgeon.

Joan Baigrie

05:30 01 Feb 24

I went for a check up and although I'm very nervous they explained everything and I need 1 tooth out and a lot offillings. I can wear wear my earphones to relax.so grateful for taking time to explain thing's thank you

Yvonne Davidson

07:09 15 Jan 24

Expert professional care for Implant surgery.Friendly staff in modern and spotless surroundings.Would highly recommend.

Julia Miles

14:01 09 Dec 23

Robert Stout

13:22 30 Nov 23

Very helpful and friendly staff practice is clean and dentist is very thorough and politeHighly recommend wish all places were like this

Emma Mcgougan

12:08 07 Nov 23

Just started going to Shibil and he's a very patient, friendly and competent dentist who made me feel at ease. Also major shoutout to the male dental nurse who is always so friendly and chatty. He was brilliant with my 6yr old and then when I went for a follow up appointment without her, asked how she was. Great personal service

Michael B

17:55 03 Nov 23

Being the forgetful person I am, I have no idea who actually treated me but they were excellent, put me at ease and explained each part of the treatment. I doubt anyone comes away from the dentist thinking "well that was fun" but the most recent visits were at least not thoroughly unpleasant.

Raymond McGill

11:03 24 Oct 23

Justyna is very quick with the treatment and very informative about future treatment. All staff are friendly

gajek12345

16:05 15 Sep 23

Dentist Justyna was fantastic, very polite full, understanding and helpful.Fantastic and very friendly service at reception too.All staff is smiling and welcoming.5*+ customer service.

Martin B

11:20 18 Aug 23

Appointment with Shibil today following emergency surgery at another hospital where I suffered a failed extraction. Was a difficult problem presented to him but he sorted it out for me same day, honest from the start and top notch work. Very happy!

Kenneth Borthwick

07:33 10 Aug 23

The reception staff were very polite, patient and helpful. The dentist was very reassuring and explained everything to do with treatment in straightforward terms.

gajek12345

14:08 28 Jun 23

Dentist Justyna was fantastic, very polite full, understanding and helpful.Fantastic and very friendly service at reception too.All staff is smiling and welcoming.5*+ customer service.

Doz

19:01 29 Nov 22

My daughter had to get a second wisdom tooth out that was coming in sideways and we didn’t hesitate to go back to Ochilview and have Girish take it out, what a lovely man. She is a very nervous patient and they were so nice. Mark the anaesthetist is just so nice and there was no hurry to get you out the door once in the recovery room.Thank you all again for looking after her so well.

Normunds Ispwich

04:09 23 Nov 22

I can definitely recommend dentist from Poland.And looks like she knows her job.Miss Justyna Bogucka

Eilidh Kempton

17:15 13 Oct 22

Can’t recommend this practice enough! Always go above & beyond to make sure you are at ease during your appointment. The staff are so lovely & welcoming and I always enjoy coming to the practice when I need to. Every procedure I’ve had done, the staff have took their time to go over every detail and make sure I’m happy before going ahead with anything! Definitely would recommend this practice to everyone. 5 stars all round 🥰

Cristiano Mantovanelli

14:25 20 Jul 22

An overall excellent experience. Each member of staff has been helpful and friendly. Particularly Dr Justyna Bogucka did an outstanding job and made me feel at ease at all time. Highly recommend. *crunch crunch*

James Ogston

11:01 29 Mar 22

Well , i am very happy with the service at Ochilview. The team are totally friendly and especialy to my Dentist - Justyna. I have to say she is the best Dentist i have had because, not only is she very friendly, you ca tell she does a thorough job, she actually goes out her way to advise about your dental situation and explains it very well and thus makes you feel an important customer. Thanks for your time to answer my questions in your tight schedule. Bravo!Very professional and look forward to being back soon! can't beleive i said that.

Lorraine Mclean

14:04 26 Jan 22

Excellent professional service.Everything explained fully by Girish.Pros and cons!!!! Highly recommend this dentist to everyone.Extremely pleased with result Thank-you Girish and all his wonderful staff

Lesley a Cox

20:18 30 Dec 21

Girish and the team are fantastic. I always had fear of the dentist but the team are amazingDefinitely the best Dentist in West Lothian .

keith baylis

20:14 30 Dec 21

Excellent professional service provided by Gurish and his amazing team.I thoroughly recommend them, who all do a magnificent job.

Normunds Ispwich

15:39 20 Feb 20

I can definitely recommend dentist from Poland EU.She is amazing with beautiful eyes.And looks like she knows her job.Miss Justyna Bogucka

Sandra O'Connor

14:16 24 Jan 20

Excellent professional dentist practice. Lovely, helpful & friendly team. Louise has endless patience and I have full confidence in her. I would recommend her to anyone, but especially to nervous patients, like me.

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Smile makeover

13th December 2017

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